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All About Boats

Service Advisor

Entry-Level JobVerifiedNo experience needed
Pay: $40,000–$45,000/yr
Posted: 6 weeks ago
Location: Osage Beach, MO (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/25/2026

Career Insights for Automotive Customer Service Representative

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Based on Missouri data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$53,878 / year median in Missouri

+13% projected growth

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Job Description

Marine Service Advisor /
Service Writer Position:
Service Writer /
Service Advisor Schedule:
Tuesday - Saturday | 8:00 AM - 5:00 PM About the Position All About Boats is looking for a motivated and customer-focused Service Writer / Service Advisor to join our team. This position is the primary point of contact for our service customers and plays a key role in delivering an outstanding ownership experience. If you have strong communication skills, enjoy helping customers, and can keep multiple projects organized in a fast-paced environment, we'd love to hear from you. Marine industry experience is preferred but not required. Responsibilities Greet customers and assist with service appointments. Write repair orders and accurately document customer concerns. Communicate with technicians regarding repairs and maintenance. Keep customers updated on the status of their boats throughout the service process. Prepare estimates and explain recommended repairs and maintenance. Schedule service appointments and manage the service calendar. Process invoices and collect payments upon completion of service. Maintain accurate customer and service records. Follow up with customers to ensure satisfaction after service is completed. Work closely with the sales, parts, and service departments to provide an exceptional customer experience. Qualifications Excellent communication and customer service skills. Strong organizational and time management abilities. Ability to multitask in a fast-paced environment. Positive attitude with strong problem-solving skills. Computer proficiency and the ability to learn dealership management software. Marine, automotive, RV, or powersports service experience is preferred. Valid driver's license.
Benefits Salary:
$45,000 per year 401(k) with company matching Health insurance Dental insurance Vision insurance Paid time off If you're passionate about customer service and enjoy working around boats, we'd love to have you join the team at All About Boats!
Pay:
$40,000.00 - $45,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person