Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Discount Dave's Carpet and Flooring

Customer Experience Associate

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Missouri data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,215 / year median in Missouri

-6% projected decline

Explore Career

Job Description

Responsibilities:
Utilize company systems effectively for inventory records, project invoicing, and catalog updates Process information for general in store reporting Greeting clients, educating them on products, and assisting them with design needs. Working with clients to select products and schedule appointments. Process client intake information, establish records and take detailed notes for the sales & estimating team. Process job notes received from estimators. Completing proposals, bids, and sales orders for clients. Processing payments received from clients Building and retaining client relationships from inception to project completion. General cleaning and upkeep of company showrooms. Product merchandising Engaging in continual education to improve knowledge of industry products and practices. Material handling, including the use of pallet jacks and forklifts.
Qualifications:
Strong communication skills. Customer service experience of some variety is a must. Possess an overall positive attitude and outlook Effective time management and organization skills. Disciplined outlook toward company policies and procedures Basic knowledge of floor covering products (carpet, hardwood, vinyl, laminate and tile) is a strong benefit, but is not required as on the job training is provided.
Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Pay:
$16.00 - $18.00 per hour
Benefits:
Flexible schedule On-the-job training Paid time off
Work Location:
In person