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AF
American Family Insurance
Licensed Insurance Producer
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Missouri data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$43,249 / year median in Missouri
-7% projected decline
Job Description
Licensed Insurance Producer American Family Insurance - 3.5 Strafford, MO Job Details Full-time $36,000 - $80,000 a year 1 day ago Benefits Paid time off Qualifications Insurance needs analysis Customer communication Commercial insurance policies Customer relationship building Sales needs analysis Health insurance policy knowledge Client rapport building Life insurance knowledge Property & Casualty License Insurance regulation Customer engagement Insurance Producer License Sales management systems proficiency Health insurance sales Financial regulatory compliance Life insurance sales CRM system proficiency Productivity software Insurance sales Life & Health Insurance License Sales automation technologies Terms and conditions negotiation Full Job Description Job Summary We are seeking a dynamic and motivated Licensed Insurance Producer to join our team and drive growth through proactive client engagement and tailored insurance solutions. In this role, you will leverage your expertise in insurance products and sales techniques to build lasting customer relationships, identify client needs, and deliver comprehensive coverage options. Your energetic approach and strong communication skills will empower you to succeed in a fast-paced environment, ensuring clients receive exceptional service while meeting regulatory standards. This is a paid position that offers an exciting opportunity to grow your career in the insurance industry. Duties Engage with potential clients through outside sales efforts, including telemarketing and retail sales channels, to promote insurance products. Conduct thorough client needs analysis to recommend suitable health, life, property, casualty, and commercial insurance policies. Negotiate policy terms and premiums with clients to secure favorable agreements that meet their individual requirements. Build and maintain strong customer relationships by providing ongoing support, benefits administration, and personalized service. Manage sales administration tasks using CRM systems and Microsoft Office tools to track leads, follow-ups, and policy details accurately. Stay informed about insurance regulations and industry trends to ensure compliance and provide expert guidance on insurance sales. Collaborate with team members on client communication strategies, analysis of market opportunities, and achieving sales targets. Requirements Valid license as an Insurance Producer with knowledge of insurance regulation standards. Proven experience in outside sales, retail sales, or telemarketing within the insurance or financial services industry. Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus. Demonstrated customer service expertise with a focus on client communication and relationship building. Knowledge of health insurance, life insurance, property casualty insurance, and commercial insurance products. Familiarity with CRM systems, Microsoft Office applications, and sales administration processes. Analysis skills to assess client needs effectively and develop tailored insurance solutions. Ability to work independently while collaborating within a team environment; proactive approach to client engagement. Join us in making a meaningful impact by helping clients protect what matters most! This role offers a vibrant environment where your sales talents can flourish while delivering exceptional service that builds trust and loyalty. Pay is base + commission