City :

Chesterfield State :

Missouri (US-MO)

Country :

United States (US)

Requisition Number :

46519

Position Overview:

This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. The Customer Service Representative is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge's commitment to provide excellent customer service. They will create contracts and pricings, process requests to schedule loads, and apply and invoice shipments.

Essential Functions:

Create customer contracts and pricings in SAP GTM Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail Supply Chain team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action Administration of NOPA quality claim process with in the business unit. Process customer and vendor requests in MDG Master Data set Provide support for commercial, logistics, and administrative functions

Qualifications/Requirements:

Bachelor's degree in Business or associated field, such as Finance and Accounting or Marketing One to three years customer service experience with a demonstrated ability to create and maintain strong customer relationships and work in a team environment Experience in agribusiness or related industry a plus Experience with SAP/Global Trade Management (GTM) is highly desirable Demonstrated proficiency in PC applications, such as Excel and Word. Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills Strong attention to detail, problem solving, prioritization and organizational skills At Bunge (

NYSE:

BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they're grown to where they're needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com. Every day our people exemplify these values, which represent Bunge at its core:

• We Are One Team
• Collaborative, Respectful, Inclusive
• We Lead The Way
• Agile, Empowered, Innovative
• We Do What's Right
• Safety, Sustainability, With Integrity If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day
• people who are #ProudtoBeBunge