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Foley RV Center

Customer Care Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Mississippi data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$33,927 / year median in Mississippi

+5% projected growth

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Job Description

Company Overview Turan-Foley Motors Inc is a longstanding family-owned automotive and RV retailer dedicated to serving the diverse transportation needs of our community. With nearly eighty years of history, we pride ourselves on providing dependable, transparent, and customer-focused automotive sales and service. Job Summary We are looking for a RV Specialist/back-up salesperson to join our Airstream team and help us reach our sales goals. The successful candidate will be responsible for developing and maintaining relationships with customers, providing product advice and support, possess excellent communication skills, be able to work independently, and have a strong understanding of the delivery process. Duties Coordinate and execute RV deliveries with service and customers on sold units Communicate effectively with customers to confirm delivery details and address any questions or concerns Manage delivery schedules to ensure excellent customer service Maintain accurate records of deliveries, including documentation and customer signatures Complete training courses Communicate with the customer how to use the RV in its entirety Provide excellent customer service by building positive relationships during each delivery interaction Experience Excellent communication skills, including phone etiquette and public speaking abilities Experience in retail or automobile sales, particularly passenger car sales or dealership environments, is advantageous Customer service in retail, one-year preferred. Valid driver's license with a clean driving record; knowledge of automotive financing options is beneficial Join us as a Delivery Specialist and become an integral part of a team committed to delivering quality service with energy and enthusiasm. We value diversity, support career growth, and provide pathways for advancement — all while helping you succeed in the vibrant world of automotive retail.
Pay:
$12.00 - $15.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person