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Little Hawk Ventures

Customer Service Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Montana data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$39,213 / year median in Montana

-15% projected decline

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Job Description

Customer Service Agent Little Hawk Ventures Kalispell, MT Job Details $41,000 - $60,000 a year 2 days ago Qualifications Customer communication Full Job Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!
Compensation:
41000-60000
Responsibilities:
Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints Work closely with the sales lead to stay up-to-date on service and product knowledge Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Maintain customer accounts and update with new account information as needed Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
Qualifications:
Excellent active listening, interpersonal, and communication skills Experience working in a customer-oriented atmosphere High school graduate, G.E.D. recipient, or equivalent About Company A customer-focused organization dedicated to delivering exceptional service and support to clients. The company values professionalism, effective communication, and problem-solving while fostering positive customer relationships. Employees work collaboratively to assist customers, resolve inquiries, process transactions, and ensure a high level of customer satisfaction through timely and accurate service.