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Big Sky Propane

Customer Service Representative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$39,213 / year median in Montana

-15% projected decline

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Job Description

About Us:
Big Sky Propane is a new start up company with over 30 years of experience behind it. The Owner Richard Coon and his three children Austin, David and Courtney currently run a 30 year old company in NY called First Fuel and Propane(check us out online). We love Montana so much that we decided to branch out of NY and start a company in it.
What we are looking for:
We are looking for someone to work in our brand new office located in Manhattan MT that will take inbound calls and set up new customer accounts, manage existing customer accounts, provide exemplary customer service, and help us acquire new customers. We are looking for an outgoing, driven and enthusiastic individual to join our inside sales/customer service team! The individual we are looking for will have excellent communication skills and be a "people person".
Basic Responsibilities:
  • Follow and close sales leads
  • Diligence with sales follow up
  • Telephone communication with customers
  • Setting up accounts and order entry into the system
  • Gain and/or increase an understanding of the propane industry
Qualifications:
  • Strong drive to be the best
  • People driven person
  • Basic computer skills in
Microsoft Excel and Word Benefits:
401(k) matching up to 5% Employee discount on Propane Paid Vacation and sick time. 1 week for every year worked up to 4 weeks total. Fully paid Dental and Health Insurance Paid Holidays Christmas bonus We are continuing to grow as a business and are looking for long term reliable employees. Our sales office is based in Manhattan, MT. We operate Monday through Friday and our hours of operation are 8:00 am - 4:30pm.
Job Type:
Full-time Pay:
$31.00 - $34.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off
Work Location:
In person