Customer Service Representative - Cashier

Customer Service Representative /

Cashier Shift:

Day shift, all seasons Western Building Center in Polson is seeking an outgoing person who takes pride in excellent customer service. This full-time cashier/customer service position will give you the opportunity to excel in a fast-paced retail environment. A successful applicant will be able to hone their knowledge of all aspects of building materials sales, from customer service and sales to administration and logistics. Training is provided, but some computer experience is necessary. Experience in the lumber and building materials industry is recommended.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure that WBC customers and clients have the best possible retail experience Answer phones, provide customer service over the telephone or route calls appropriately. Fulfill sales goals as directed by the store manager Maintain clean and organized appearance of the retail facility Plan and pace own work efficiency in order to meet daily, weekly, project, or team related productivity goals. Understand and observe all safety procedures and practices in order to prevent injury to self or co-workers; attend periodic safety meetings as required; may recommend changes to improve safety procedures. Other duties may be assigned

COMPETENCIES

Knowledge of company products sufficient to determine appropriate applications Good customer service and communications skills Ability to work independently Ability to read customer orders and follow safety regulations Working knowledge of Windows operating systems

MINIMUM REQUIREMENTS A

drug test will be administered prior to employment

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The work environment and physical activity described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will be required to frequently lift, carry, push, pull, or otherwise move objects up to 50 pounds. Principle work environment will be a retail facility Other work environments include lumberyard/warehouse Experience and License Requirements Computer Proficient Customer Service