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Webb Heating & Air Conditioning

Customer Service Representative (On-Site)

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

Customer Service Representative (On-Site) Webb Heating & Air Conditioning - 3.8 Advance, NC Job Details Full-time $16 - $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Record keeping Customer communication Customer service Call center experience Individual consumer customer service Customer support Full Job Description Be the Voice of Webb—Join Our Team as a CSR! We're hiring a Customer Service Reps to serve as the critical link between our customers and field teams. If you thrive in a fast-paced environment and love helping people, this role is for you.
Responsibilities:
Answer incoming service calls and schedule appointments Provide timely updates to customers and team members Maintain accurate records in our system
What You Bring:
Strong communication and multitasking skills Experience in customer service (preferred) Comfort with technology and scheduling tools A calm, team-oriented demeanor
What You'll Get:
Competitive pay and benefits Supportive team environment A career in a stable, growing industry Start your journey with Webb today—apply now! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Job Type:
Full-time Pay:
$16.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to submit to a company sponsored background check and drug screen according to local laws and regulations?
Experience:
customer service: 2 years (Preferred)
Work Location:
In person