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S
Spherion
customer service representative.
Career Insights for Customer Service Representative (General)
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Scorecard
Based on North Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,502 / year median in North Carolina
+2% projected growth
Job Description
Job details Summary Spherion $19.00
- $20.00 per hour Temp to Perm 8:00 AM
- 5:00 PM Industry customer service & call center (Office and Administrative Support Occupations) Reference number S_180225 Job details Spherion is hiring Customer Service Representatives immediately in Asheville, NC.
Working Hours:
8:00AM- 5:00PM, Monday
- Friday .
Responsibilities:
- Take incoming calls and provide answers to frequently asked questions
- Assist customers in a timely manner
- Schedule appointments
- Scan and fax documents
- Data entry duties as required
- Coordinate the preparation, editing and distribution of correspondence, reports and documents Working hours: 8:00 AM
- 5:00
PM Skills:
- Exceptional customer service skills
- Able to work on a team and independently
- Detail oriented and able to work quickly
Education:
No Degree Required Experience:
0-1 yearsQualifications:
- Proficient on computers
- Previous experience with multi-line phone system
- Able to type 60+ WPM
- Able to scan, fax and manage sensitive documents Looking for a new job is stressful, exciting, and exhausting all at the same time.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more Spherion is hiring Customer Service Representatives immediately in Asheville, NC. The ideal candidate will have at least one year of experience in a customer service position. These positions are fast-paced and require high levels of computer and phone use, often using multiple computer screens.Working Hours:
8:00AM- 5:00PM, Monday
Friday Responsibilities:
- Take incoming calls and provide answers to frequently asked questions
- Assist customers in a timely manner
- Schedule appointments
- Scan and fax documents
- Data entry duties as required
- Coordinate the preparation, editing and distribution of correspondence, reports and documents Working hours: 8:00 AM
- 5:00
PM Skills:
- Exceptional customer service skills
- Able to work on a team and independently
- Detail oriented and able to work quickly
Education:
No Degree Required Experience:
0-1 yearsQualifications:
- Proficient on computers
- Previous experience with multi-line phone system
- Able to type 60+ WPM
- Able to scan, fax and manage sensitive documents .
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more key responsibilities- Take incoming calls and provide answers to frequently asked questions-Assist customers in a timely manner-Schedule appointments-Scan and fax documents-Data entry duties as required-Coordinate the preparation, editing and distribution of correspondence, reports and documents experience 0-1 years skills
- Exceptional customer service skills-Able to work on a team and independently-Detail oriented and able to work quickly qualifications
- Proficient on computers-Previous experience with multi-line phone system-Able to type 60+ WPM-Able to scan, fax and manage sensitive documents education No Degree Required share this job.
Benefits
- 401(k) Plans
- Dental Insurance
- Disability Insurance
- Life Insurance