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RM
Roof Maxx of Chesapeake Va.
Salesman/ Technician
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on North Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,502 / year median in North Carolina
+2% projected growth
Job Description
Job Overview We are seeking a motivated and dynamic Salesperson to join our team. The ideal candidate will have a passion for sales and a strong commitment to providing exceptional customer service. As a Salesperson, you will play a crucial role in driving sales and fostering positive relationships with our customers. Your ability to understand customer needs and deliver tailored solutions will be key to your success in this position. Duties Engage with customers to understand their needs and provide personalized product recommendations. Demonstrate product features and benefits to enhance customer understanding and interest. Maintain an organized sales floor, ensuring products are well-displayed and stocked. Process transactions accurately and efficiently while maintaining a high level of customer service. Follow up with customers post-purchase to ensure satisfaction and encourage repeat business. Collaborate with team members to achieve sales targets and contribute to a positive work environment. Stay informed about product offerings, promotions, and industry trends to effectively assist customers. Qualifications Proven experience in sales or customer service is preferred. Strong communication skills with the ability to engage effectively with diverse customers. Excellent interpersonal skills, demonstrating empathy and understanding towards customer needs. Ability to work in a fast-paced environment while maintaining attention to detail. A proactive approach to problem-solving and the ability to handle objections gracefully. Basic knowledge of sales techniques and strategies is an advantage but not required; training will be provided. Join our team as a Salesperson, where your passion for sales and commitment to customer satisfaction can make a real impact!