RTP Credit Union is currently searching to fill a Member Services Representative (MSR) position at our Cary Branch. Branch hours are Monday through Friday from 8:30 AM to 5:00 PM.

Job Duties:

Cross-sell credit union products, services, and loans. Open and maintain member accounts, including Checking, Savings, IRAs, etc.. Provide information and answer questions for members and potential members in person, through written correspondence, via e-mail, and over the telephone. Login to our phone queue to answer incoming calls when not helping someone in the branch. Help members with account questions and problems, including Home Banking, Mobile Banking, and Bill Pay questions. Fill in on the teller line when the Teller for the branch is on break, vacation, or sick.

Requirements:

At least 1 year of account opening experience in a retail banking environment is required . Credit Union experience is preferred. Basic Teller duties is a plus. Great personality and the ability or willingness to cross-sell products and services is required. Strong attention to detail and a professional, team-oriented attitude is required. Excellent written and verbal communication skills are required. Proficiency in Microsoft Office and basic computer skills is required. High School Diploma or equivalent is required. RTP Federal Credit Union offers an excellent benefits program, including paid time off, health, dental, vision, life, disability, and a 401(k) plan with an employer match.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What hourly rate are you hoping to find?

Experience:

retail banking: 1 year (Required)

Work Location:

In person