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Wipro

Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Pay: $15–$20/hr

Posted: 1 week ago

Location: Concord, NC (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/7/2026

Career Insights for Customer Service Representative (General)

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Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

Customer Service Associate Wipro - 3.8 Concord, NC Job Details Full-time $15 - $20 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Benefits from day one Opportunities for advancement Qualifications Customer service High school diploma or GED Customer support Full Job Description Come grow with us! We are hiring now! Wipro is seeking individuals who combine excellent customer service skills and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team. Wipro is a leading, publicly traded, global IT solutions and services company with over 250,000 dedicated employees serving clients across multiple continents with over 130 locations in more than sixty-five countries. We offer a strong compensation package that includes competitive hourly pay and day one benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.

Detailed Job Description:

We are seeking talented customer service associates to provide support for a large retailer in multiple locations across North Carolina including Kings Mountain, Kannapolis, Lincolnton, Shelby, and Concord. Here is what you will be doing… 1. Shop for customer items by receiving orders from Shop the item for a customer. Ring at the register. Check for weight restrictions. Pack into Drone box. Load Drone with the package. Check out the store for out-of-stock items to give better customer satisfaction.

Requirements:

High School Diploma Authorization to work in the USA without future sponsorship or letters. Some customer service experience is desired. (Retail, Fast Food, Store, etc.)

Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you require future sponsorship or a letter in order to keep working in the USA? Yes or No Do you have reliable transportation to work on site in any of these zip codes, 28017, 28083, 28086 or 28092?

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)

Location:

Concord, NC 28027 (Preferred)

Work Location:

In person