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Avis

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

Customer Service Representative Avis - 3.4 Concord, NC Job Details Full-time $17 an hour 1 hour ago Benefits 401(k) Flexible schedule Qualifications Computer operation Driver's License Typing Quality data entry Customer data entry
Full Job Description Benefits:
401(k) Flexible schedule Free uniforms
Job Summary:
We are seeking a friendly, customer-focused Rental Service Agent to join our Avis team. In this role, you will provide exceptional customer service throughout the rental process, assist customers with reservations, process rental agreements, and ensure they have a great experience with our company. Job Description Compensation & Requirements $17.00/hour Monthly Commission Opportunity Valid Driver's license Basic Computer Skills (typing, data entry) Must be 18 years of age and legally authorized to work in the United States Key Responsibilities Greet and assist customers in a friendly and professional manner Process rental agreements, reservations, and returns accurately Use effective customer service techniques to build rapport and strong customer relationships Flexibility to work various shifts Work effectively in a fast-paced environment and remain professional under pressure Preferred Qualifications 6 months of retail, rental, hospitality, or customer service experience in a fast-paced environment is preferred.

Benefits

  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance