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Pet Supplies Plus

Part Time Customer Service / Stock - Entry Level

Career Insights for Customer Service Representative (General)

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Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

As a Store Team Member at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will stop to help a neighbor select the perfect toy for a terrier that likes to chew review and compare the ingredient labels of several food brands for a concerned cat parent fit a squirming dachshund with the perfect harness educate a sixth grader on bird ownership stock shelves and ring up neighbors' purchases feed all the furry pets and make sure their cages are spiffy …all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You're PAWsome! A Pet Supplies Plus team member will likely do it all, but may specialize in any of the following areas: Cashier Processes neighbors' purchases with trustworthy accuracy and efficiency Provides Preferred Pet Club membership information to ensure neighbors don't miss any outstanding offers Stocker Safely unloads our delivery trucks using the proper equipment Stocks shelves to ensure Fido always gets his favorite chew toy and treats Carries bags of kibble, cat litter, aquariums and other purchases out to neighbors' cars Pet Care Provides care for pets in our store, which may include cleaning habitats, feeding and handling the animals Answers neighbor's questions on animal care to help them find or maintain the perfect pet Position Requirements The Store Team member position can be physically demanding, requiring heavy lifting (40-65 lbs) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs.
PAWsome Store Team Members will:
Support each other by acting as back-up when extra help is needed Be knowledgeable about animals and our products in order to provide outstanding neighborly service. Be flexible to work evenings, weekends and holidays.
Job Type:
Part-time Benefits:
Employee discount Flexible schedule
Shift:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Application Question(s): Are you able to lift 50 lbs? Are you available to work rotational weekends, including Saturday and Sunday?
Experience:
Sales:
1 year (Preferred) Customer service: 1 year (Required)
Cashier:
1 year (Required)
Stocking:
1 year (Required)
Pet:
1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to
Commute:
Goldsboro, NC 27534 (Required)
Work Location:
In person