You deserve a job you love Volt is immediately hiring Customer Service Representative in Huntersville, NC As a Customer Service Representative , you will: Be comfortable manually processing customer orders in ERP with speed and accuracy. Be comfortable answering customer calls and resolving inquiries effectively. Be comfortable managing customer inquiries via chat with professionalism. Be comfortable responding to customer emails with clear, timely communication. Be comfortable aiming to resolve customer issues in the fewest interactions. Be comfortable running reports to identify and process orders on hold. Be comfortable, demonstrating customer service skills in handling complaints. Be comfortable following company policies, procedures, and customer relations guidelines. Be comfortable maintaining a positive, professional attitude in all interactions. This is a full time, Contract opportunity.

The ideal candidate will have:

2+ years of meaningful, customer-facing experience (customer service, retail, etc.). Written and verbal communication across all levels. High standards of conduct and reliability. 1 years of proficiency in Teams and Outlook. Handle a fast-paced call center environment and multitask effectively.

Preferred Skills & Qualifications:

Self-motivated, willing to take on more responsibilities. Ask questions, analyze situations, and solve problems.

Pay Rate:

$18.00 - $20.00 per hour.

•Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should

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Benefits:

Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf