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HT
Harris Teeter
Part Time Customer Service Clerk
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on North Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,502 / year median in North Carolina
+2% projected growth
Job Description
This is a part time position. Store operating hours are from 6am-11pm. You must be available to either open (6am) OR close (11pm) the desk. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register. Perform duties of floor monitor when one is not assigned to be on-duty. May be assigned to be the on-duty floor monitor. Perform the duties of cashier and bagger when appropriate. You are a shift leader. You will monitor the cashiers and baggers and their daily tasks (cleaning duties, bagging, cart collection, breaks/lunches, till counts.) You are responsible for helping any customer that comes to the desk and performing duties in your down time. Taking compliments and complaints from customers. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age.