customer service rep.rocky mount, north carolinaposted august 27, 2026 job detailssummary$18 - $21 per hourtemp to permhigh schoolcategoryoffice and administrative support occupations reference AB_5030368 job details We are seeking compassionate, dependable, and detailed Onsite supply chain Customer Service Representatives to join our client here in Rocky Mount. Our client is looking for a candidate who will: Maintain customer files to ensure up to date information. Research and respond to customer inquiries. Manage customer requests for assistance, information, and issue resolution. Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. Maintain regular communication with decision makers within customer organizations. Train customers on various business issues and applications to maximize value. Respond to various customer requests and needs. Answer inquiries by phone, email, and internet response. Perform other duties as needed or assigned by supervisor. Other duties may be assigned.

salary:

$18 - $21 per hourshift: Firstwork hours: 8 AM - 5

PMeducation:

High SchoolResponsibilities Maintain customer files to ensure up to date information. Research and respond to customer inquiries. Manage customer requests for assistance, information, and issue resolution. Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. Maintain regular communication with decision makers within customer organizations. Train customers on various business issues and applications to maximize value. Respond to various customer requests and needs. Answer inquiries by phone, email, and internet response. Perform other duties as needed or assigned by supervisor. Other duties may be assigned. The essential functions of this role include:working in a smoke free environmentSkillsMicrosoft Office (3 years of experience is required)Excel (3 years of experience is required)ERP (2 years of experience is required)Supply Chain (1 year of experience is required)Customer Relations (1 year of experience is required)Active ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeClient ServiceCustomer supportBasic Software SkillsBasic Computer SkillsQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.