Do you love people, pets, and being part of a team that makes a difference? We're looking for a friendly, upbeat, and compassionate Customer Service Representative to join our veterinary hospital! Our Customer Service Representatives are the welcoming face of our hospital. You'll be the first person our clients see when they walk through the door and often the friendly voice they hear when they call. We're looking for someone who genuinely enjoys helping people, loves animals, and can keep things moving with a smile—even on our busiest days! What You'll Do Be the friendly first point of contact for our clients and their pets Answer incoming phone calls with warmth, professionalism, and confidence Schedule, reschedule, and confirm veterinary appointments Answer client questions and provide helpful information about our services Welcome clients and their pets and create a positive experience from the moment they arrive Check clients and patients in and assist with the check-in process Process payments and handle transactions accurately Communicate clearly and respectfully with clients, veterinarians, technicians, and fellow team members Keep client and patient information accurate and up to date Help keep the reception area organized, clean, and welcoming Jump in and help wherever needed to support the team and keep the hospital running smoothly What Makes Someone Great for This Role? We're looking for someone who is:

• Friendly and personable
• You genuinely enjoy interacting with people and making them feel welcome Compassionate
• You understand that pets are family and that veterinary visits can sometimes be stressful or emotional A team player
• You're willing to pitch in, support your coworkers, and celebrate team successes A multitasker
• You can answer the phone, greet a client, schedule an appointment, and keep track of what's happening around you without losing your cool Positive and professional
• You bring a great attitude to work and treat clients and coworkers with kindness and respect Reliable and dependable
• Your team can count on you to be there and ready to help Detail-oriented and organized
• You understand that accuracy matters when working with clients, appointments, payments, and patient information Eager to learn
• Previous veterinary, medical, or customer service experience is a plus, but we're happy to train the right person Why Join Our Team?

Working in a veterinary hospital is more than answering phones and scheduling appointments. You'll be part of a team that helps pets live healthier, happier lives while supporting the people who love them. If you're someone who enjoys connecting with people, loves animals, thrives in a busy environment, and wants to be part of a supportive team, we'd love to hear from you!

Pay:

$16.00

• $22.

00 per hour

Benefits:

Health insurance Paid time off Uniform allowance

Work Location:

In person