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TS
Twisted Smokes
Cashier/Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Nebraska data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,327 / year median in Nebraska
-5% projected decline
Job Description
Overview Join our dynamic retail team as a Cashier and Customer Service Representative, where your enthusiasm and dedication will create a welcoming environment for every customer. In this role, you'll be the friendly face that helps customers complete their purchases smoothly while providing exceptional service that keeps them coming back. Your multitasking skills will shine as you handle transactions, assist shoppers, and contribute to a vibrant store atmosphere. This paid position offers an exciting opportunity to develop your retail skills and grow within a supportive team. Responsibilities Operate POS (Point of Sale) systems efficiently to process transactions accurately and quickly. Greet customers warmly, answer questions, and provide product information to enhance their shopping experience. Manage cash handling with precision, including giving correct change and balancing registers at shift end. Assist with merchandising and stocking shelves to ensure products are well-presented and accessible. Upsell related products or promotions to maximize sales opportunities while maintaining honest communication. Maintain excellent phone etiquette when handling inquiries or assisting customers over the phone. Support store operations by ensuring cleanliness, organization, and adherence to safety standards. Experience Previous cashiering experience in retail or grocery store environments is preferred but not required; training will be provided. Demonstrated customer service skills with the ability to communicate clearly and professionally. Bilingual abilities are a plus, enabling effective communication with diverse customer bases, but no require Familiarity with POS systems, cash handling procedures, and retail math is advantageous. Ability to perform basic math accurately for transactions and inventory counts. excellent communication skills to connect effectively with customers. Embark on a rewarding journey with us where your energy makes a difference! We're committed to fostering an inclusive environment that values your contributions and supports your professional development every step of the way.