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Masiello Employment Services

Customer Support Assistant

Career Insights for Customer Service Representative (General)

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Based on New Hampshire data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,347 / year median in New Hampshire

-0% projected decline

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Job Description

Our client located in Fitzwilliam, NH is looking for a Customer Support Assistant to join their team! Your qualifications for the Customer Support Assistant position are as follows: 1-3 years of relevant experience, preferably in sales support, customer service, or order management; experience in a manufacturing or distribution environment is a plus Experience creating quotes, estimates, and sales orders Computer proficiency including accurate data entry skills, MS Office, QuickBooks or similar accounting software, and Method CRM (or ability to learn Method) Exceptional written and verbal communication skills Strong attention to detail, organizational, and problem-solving abilities Benefits you will receive as the
Customer Support Assistant:
$22-$26/hour, depending on experience Temp-to-hire opportunity For the Customer Support Assistant position your duties will include: Create estimates and quotes, convert into sales orders, and manage order information Coordinate packaging and shipment of sample kits and materials Assist team with sales and related follow-up activities Communicate professionally with customers and internal teams Support continuous improvement initiatives Other tasks as assigned Are you positive, professional, and customer-focused? We want to hear from you! To apply for this position, please email your resume to heather@masemp.com, call 603-358-1000 or apply online at www.masemp.com. We are here to help! For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We can't wait to virtually meet you! MAS603