Adecco is currently assisting one of its clients in their search for a Customer Service Associate working remotely.

Pay rate:

$ 25.66/hr.

Shift availability:

Mon - Fri, 9a-5p

ET Length:

7 months with potential of extension For instant consideration for this role, click on Apply Now and upload your resume. Our ideal candidate must have/must be able to: Primary point of contact between the North America customer service group and all third-party customer service groups within the Order to Delivery process to drive efficiencies and resolve any delays and/or discrepancies Processing sales orders accurately and communicating with customers as needed to expedite the Order to Delivery process Managing card payment processing within pre-established time frames Communicating product pricing, ordering information, return goods policy and tracking details, as needed Following up on customer inquiries not immediately resolved, including tracking shipment proof of delivery Liaising with both warehousing and transportation third-party providers regarding order status Setting up and maintaining master data for new and existing customers Understanding and be trained as back-up on the product sampling process Establishing documented processes within the customer service group for consistent and sustained execution of tasks

Education/Certification Requirements:

High School Diploma or GED Experience requirements: Excellent verbal and written communication skills Strong attention to detail Ability to multitask and prioritize Knowledge on the value of each customer and ability to listen to customers Experience with Order Entry software Proficient with MS Office Suite Strong organizational and time management skills Bilingual skills are a plus (English/Spanish/French Canadian) As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Customer Service Associate working remotely, APPLY NOW for instant consideration!

Pay Details:

$25.66 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for

Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.