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GEICO Local Office

Customer Service Representative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Customer Service Representative GEICO Local Office
  • 3.
1 East Rutherford, NJ Job Details Full-time $18 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Bilingual Foreign language proficiency Computer operation Phone communication Customer service Data entry Individual consumer customer service Computer skills Full Job Description We are growing our local GEICO office and looking for experienced Customer Service Professionals to join our team. Our office environment is fast-paced, positive, and energetic with a strong focus on taking care of our customers in a quality manner. Many of our conversations across the day are conducted in Spanish so candidates must be fluent in Spanish and English.
Skills required:
  • fluent in Spanish and English (required)
  • excellent customer care skills
  • high focus on quality
  • pleasant, patient, professional demeanor
  • independent, trustworthy, and dependable
  • strong computer skills
  • This position is Monday through Friday with a Saturday rotation, typically twice a month.
Current office hours for Service are Mon-Fri 9-5:30pm and Saturday 9-4pm. Added bonus opportunity. After 90 days, associates will begin the process to become Personal Lines or P&C licensed creating greater earning potential and advancement opportunity. This is a local GEICO office run by an agent contracted to do business solely for GEICO.
Job Type:
Full-time Pay:
$18.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift
Work Location:
In person