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SP
Stone Plus Design LLC
Showroom Manager
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Showroom Manager Stone Plus Design LLC East Rutherford, NJ Job Details Full-time $20 an hour 2 hours ago Qualifications Accounting systems Computer operation Spanish Filing English Dimensional measurements Measuring instruments Attention to detail QuickBooks Computer skills Full Job Description Stone Plus Design is a family-owned home improvement business specializing in custom stone surfaces, cabinetry, tile, and kitchen & bath remodeling. We are looking for a dependable and motivated Showroom Manager - Sales & Project Coordinator to become an important part of our team. What You'll Do Customer Service & Showroom Sales Welcome and assist walk-in customers. Answer incoming phone calls and company's main email. Work directly with homeowners, contractors, designers, and other professionals. Help customers select countertops, stone, cabinetry, tile, and other products. Maintain a clean, organized, professional showroom. Estimating & Project Coordination Prepare quotes and estimates for products/remodeling services and review them with customers. Follow up with customers on estimates and open opportunities. Process customer deposits and payments using the company's credit card system. Once a project is sold, you'll help keep it moving from order to completion. Coordinating installation and delivery schedules. Placing and coordinating orders with vendors and suppliers. Maintaining organized project files and documentation. What We're Looking For We're looking for someone who is: Friendly, professional, and comfortable interacting with customers. Organized and extremely detail oriented. Reliable and able to follow through on commitments. Comfortable managing multiple tasks and projects at once. A strong communicator with excellent customer service skills. Comfortable working with measurements, dimensions, and project details. Able to work independently and take initiative. Comfortable using computers and learning new software. Comfortable handling customer payments and deposits. Able to lift and move tile, stone, and product samples as needed. Required Written and spoken proficiency in English. Strong customer service and communication skills. Basic computer proficiency. Ability to work with measurements and numbers. Strong attention to detail and organization. Ability to work Saturdays. Ability to learn and use QuickBooks and other company systems. Preferred - But Not Required Experience in any of the following is a plus: Stone Countertops sales-fabrication shop Kitchen & bath remodeling Showroom sales Estimating Project coordination Customer service Spanish-speaking ability is a plus, but not required