A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Englewood, NJ Job Details Full-time $15.49 - $16.49 an hour 1 day ago Benefits Health insurance 401(k) Opportunities for advancement Qualifications Customer communication High school diploma or GED Driver's License Full Job Description Join Our Team! DealerFLEX is looking for a friendly and professional Dealership Customer Service Associate to create a welcoming experience at a premier automotive dealership in Englewood, NJ. If you have a passion for customer service and enjoy working in a fast-paced environment, this role is for you! Why DealerFLEX? Career Growth We believe in developing our employees and providing opportunities for advancement. Competitive Pay & Benefits Full-time positions include health insurance and eligibility for our 401(k) plan after one year. Dynamic Work Environment Be part of a team that values professionalism, service excellence, and teamwork. As a Dealership Customer Service Associate , you will be the first point of contact for customers, ensuring they receive a warm welcome and prompt assistance. Youll help maintain an organized vehicle flow and support the dealerships customer experience goals.
Key Responsibilities:
Welcome every guest with a professional and friendly demeanor Assist customers by opening doors and offering help with packages or umbrellas Safely park and retrieve vehicles while following all dealership and safety guidelines Maintain a clean and hazard-free work area Adhere to company safety protocols, including the ThinkSafe program Properly handle keys, valet tickets, and dealership property Arrive on time, in uniform, and ready to provide outstanding service
Qualifications:
High school diploma or equivalent Must be 18 years or older (as required by insurance policies) Valid drivers license with a clean driving record Strong communication skills and attention to detail Professional appearance and positive attitude
Physical Requirements:
Ability to stand, walk, and run for extended periods Ability to bend, crouch, and enter/exit vehicles multiple times per shift Lift and push up to 25 pounds as needed Maintain focus and awareness in a fast-paced environment
Work Environment:
Work will take place in both indoor and outdoor setting Exposure to varying weather conditions, including heat, cold, rain, and wind If you're looking for an opportunity with a company that values growth, teamwork, and service excellence, apply today! DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.
