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Ciocca Management Company Inc

Service Advisor - GMC

Pay: $70,000–$90,000/yr

Posted: 5 weeks ago

Location: Flemington, NJ (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$57,077 / year median in New Jersey

+13% projected growth

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Job Description

Description We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca GM of Flemington, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

Consistent record of service and sales success Strong record of positive customer satisfaction results Valid driver's license and clean driving record GM experience preferred

Responsibilities:

Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Assist in diagnosing vehicle problems, order parts and tools as necessary.

What we offer:

Commission based pay: $70,000 - $90,000 potential annually Full Time to include some Saturdays PTO and holidays Air-conditioned shops and facilities that are always being upgraded 401(K) retirement plan with company matching The top insurance program in the industry including medical, dental, prescription and vision Advancement within the Ciocca Automotive Family Employee discounts: At Ciocca GM of Flemington, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.