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AC
Arabica Coffee Company
Office Receptionist / Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Office Receptionist / Customer Service Representative Arabica Coffee Company Garfield, NJ Job Details Full-time From $20 an hour 5 hours ago Benefits Paid holidays Paid time off Employee discount Qualifications Computer operation Food service customer order management Phone communication Phone call screening Invoice processing Customer engagement QuickBooks Computer skills Physical document handling Communication skills Entry level File organization Under 1 year Office record organization Full Job Description We are seeking a dependable, organized, and friendly Office Receptionist to join our growing team. This is a fast-paced position that plays an important role in supporting our customers and daily office operations. If you enjoy talking with people, staying organized, and working in a busy office environment, we'd love to hear from you. Responsibilities Answer a high volume of incoming phone calls throughout the day. Take customer coffee and supply orders accurately over the phone. Print and process invoices and delivery paperwork. File and organize office documents. Direct incoming calls to the appropriate department. Provide excellent customer service and assist customers with general inquiries. Perform general administrative and clerical duties as needed. Support the office team to ensure smooth daily operations. Qualifications Excellent phone etiquette and communication skills. Strong organizational and multitasking abilities. Comfortable working in a fast-paced office environment. Basic computer skills (Quickbooks) Attention to detail and accuracy. Reliable, punctual, and professional. Previous customer service or receptionist experience is preferred but not required. What We Offer Full-time, stable employment. Competitive pay based on experience. Paid holidays and vacation Opportunity to grow within a well-established coffee company. If you are energetic, dependable, and enjoy interacting with customers, we'd love to meet you.