Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CF
City Fitness
Front-Line Service Representative NJ
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New Jersey data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Are you looking to make an impact and do work that is meaningful? Do you like being apart of a team? Are you Awesome? Then we want you! City Fitness is looking for a customer service champion, a chief of chatter, a first impressions director/ good-day protector, to work our front desk reception and help City Fitness be the best part of our member's day! This role serves as the face of the organization and the initial point of contact for all members and guests. In addition to clerical tasks, this role functions as a facilitator, engaging members, directing requests, and escalating matters when necessary. Specific duties include, greeting members and guests, access control, preparing and selling smoothies, answering questions, inventory management, and keeping work areas clean and organized. Qualified candidates will possess strong communication skills and a passion for fitness and helping others. City Fitness proudly offers competitive pay based on experience and certified qualifications.
Other employment benefits include:
Complimentary gym membership Medical Insurance- (Full-time only) Vision Insurance Dental Insurance On-Demand Pay Employee discounts and community partnership perks City Fitness remains committed to investing heavily in the short term and long term success of our team members.
- Preferred CPR Certified
- Preferred Position Type/Expected Hours of Work This role supports both Full-Time and Part-Time positions.
Shifts generally consist of:
Standing & Walking:
Frequent standing and walking throughout the shift to greet members, manage the front desk, assist with access control, and move between workstations.Lifting & Carrying:
Occasional lifting and carrying of items up to 25 pounds, such as smoothie ingredients, office supplies, or merchandise.Reaching & Stooping:
Regular reaching, bending, or stooping to access items at the smoothie bar, re rack weights, restock shelves, or organize supplies.Hand Dexterity:
Regular use of hands and fingers to operate a point-of-sale system, computer, telephone, and to prepare smoothies.Visual & Auditory Demands:
Ability to clearly see and read computer screens, membership IDs, and other documents. Must be able to hear and understand customer questions and respond clearly in a noisy environment.Verbal Communication:
Clear and audible verbal communication is required when interacting with members, guests, and staff throughout the day. Travel This position requires a minimum amount of travel. Work Authorization/Security Clearance This position does not require additional screening Salary- Hourly $18.00/hour
- $21.00/hour Salary Description $18
- 21/per hour