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CHEMED Health Center

Dermatology Call Center Representative

Entry-Level JobVerifiedNo experience needed

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$40,474 / year median in New Jersey

-2% projected decline

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Job Description

CHEMED Health is growing, and we're looking for professional, friendly, motivated, and customer-focused Call Center Representatives to join our Dermatology team. If you enjoy helping people, thrive in a team setting, and are looking for a career with room for growth, we'd love to meet you! What You'll Do Answer incoming calls and provide exceptional customer service to patients Assist patients with scheduling, registration, and patient portal access Direct calls appropriately and relay information accurately Maintain patient confidentiality and professionalism at all times Work collaboratively with clinical and administrative teams to ensure a positive patient experience Perform general clerical and administrative duties as needed Qualifications High School Diploma or GED required Previous clerical, customer service, or call center experience preferred Comfortable handling a high volume of phone calls Strong communication and organizational skills Basic computer proficiency Ability to follow written and verbal instructions Basic math and problem-solving skills Availability for some evening hours preferred Why Join CHEMED? Competitive pay Comprehensive benefits package Generous paid time off Career growth and advancement opportunities Supportive leadership and team-oriented culture Modern, state-of-the-art healthcare facility Positive, welcoming work environment where employees are valued At CHEMED Health, every team member plays an important role in helping patients receive outstanding care. Join a growing organization where your work makes a difference every day. Apply today and grow your career with CHEMED Health!
Job Type:
Full-time Expected hours: 36.0 per week Ability to
Commute:
Lakewood, NJ 08701 (Required)
Work Location:
In person