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Robert Half
Customer Service Representative
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Job Description
Robert Half is seeking Seasonal Customer Service Representatives!
We are seeking customer-focused, detail-oriented Customer Service Representatives to join a busy seasonal call center team. This is an excellent opportunity for individuals who enjoy helping customers, resolving inquiries, and delivering exceptional service in a fast-paced environment.
Key ResponsibilitiesAssist customers via phone, email, and other communication channels regarding orders, product information, and account inquiries.
Provide updates on order status, order history, and order modifications.
Resolve customer concerns, complaints, and questions professionally and efficiently.
Process transactions including refunds, exchanges, replacements, and promotional offers.
Educate customers on available products, services, promotions, and special events.
Support marketing initiatives and new product launches.
Build positive customer relationships through active listening and problem-solving.
Maintain accurate customer records and transaction documentation.
Prepare reports and correspondence as needed.
Perform additional customer support and administrative duties as assigned.
We are seeking customer-focused, detail-oriented Customer Service Representatives to join a busy seasonal call center team. This is an excellent opportunity for individuals who enjoy helping customers, resolving inquiries, and delivering exceptional service in a fast-paced environment.
Key ResponsibilitiesAssist customers via phone, email, and other communication channels regarding orders, product information, and account inquiries.
Provide updates on order status, order history, and order modifications.
Resolve customer concerns, complaints, and questions professionally and efficiently.
Process transactions including refunds, exchanges, replacements, and promotional offers.
Educate customers on available products, services, promotions, and special events.
Support marketing initiatives and new product launches.
Build positive customer relationships through active listening and problem-solving.
Maintain accurate customer records and transaction documentation.
Prepare reports and correspondence as needed.
Perform additional customer support and administrative duties as assigned.