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Livoti's Old World Market

Cashier/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Key Responsibilities
WEEKENDS ARE A MUST!
!!
Customer Service :
Greet customers, answer questions about products, prices, and store policies, and resolve complaints to ensure a positive shopping experience.
Transaction Handling :
Operate cash registers and scanners, collect various forms of payment (cash, credit/debit cards, gift cards), issue correct change and receipts, and process returns/refunds/exchanges.
Cash Management :
Count money in the cash drawer at the start and end of shifts, report any discrepancies, and follow store policies for cash handling and security.
Store Operations :
Maintain a clean and organized checkout area, assist with bagging purchases, and help stock and rotate merchandise on shelves during slower periods.
Compliance :
Enforce legal requirements and store policies regarding sales (e.g., alcohol sales).
Requirements and Skills Experience :
Previous experience as a cashier or in a customer-facing role is preferred, along with familiarity with POS systems.
Skills :
Strong interpersonal and communication skills, basic math proficiency, attention to detail, and problem-solving abilities.
Attributes :
A friendly, courteous, and positive attitude is essential, as is the ability to handle pressure in a busy environment.
Availability :
Flexibility to work holidays and weekends, which are typically busy times for the market.
Physical Demands :
Ability to stand and walk for extended periods and perform light physical tasks like lifting items (up to 40 pounds).
Job Types:
Full-time, Part-time Pay:
$16.00 - $18.00 per hour
Benefits:
401(k)
Work Location:
In person