Job Title:

Customer Service Representative (Banking) -

Part-Time Location:

Williamstown, NJ (Floating Between Branches)

Pay:

$17.00 - $19.00 per hour Build a Career in Banking with a Community-Focused Team Monroe Savings Bank is seeking a dependable and professional Customer Service Representative (CSR) to join our team. This role is ideal for someone who takes pride in delivering excellent service, pays close attention to detail, and is looking to grow into a long-term role within banking. While prior banking experience is preferred, we're open to candidates with strong customer-facing experience who are serious about learning and developing in this field. Key Responsibilities Deliver consistent, high-quality customer service in all interactions Accurately process transactions (deposits, withdrawals, payments) Assist with account openings and maintenance (training provided) Respond to customer inquiries with professionalism and confidence Identify customer needs and make appropriate referrals Maintain a balanced cash drawer and adhere to all procedures Follow all bank policies, security protocols, and compliance requirements Qualifications 1+ year of customer service experience required (banking preferred) Strong attention to detail and accuracy in handling transactions Professional communication and problem-solving skills Reliable, punctual, and able to work independently Comfortable learning systems and following structured procedures Interest in building a long-term career in banking What We Offer Competitive hourly pay based on experience Structured training and hands-on learning Stable, team-oriented work environment at a long-standing community bank Schedule Part-time hours Must be able to work at both Williamstown branch locations Saturday availability required This role is best suited for someone looking to grow within a professional banking environment - not just a short-term position.

Pay:

$17.00 - $19.00 per hour

Work Location:

In person