Title:

Customer Service Representative Location:

Moorestown, NJ 08057

Duration:

3 month contract-to-hire

Pay:

$20-23/hr

Schedule:

Flexible start times: 7:30 AM to 4:00 PM 8:00 AM to 4:30 PM About Us We are a global leader in manufacturing paper baking molds for the food industry. We are seeking a reliable, detail-oriented Customer Service Representative to support our growing customer base. Position Overview This role is the primary point of contact for customers and supports order processing, account management, and day-to-day service needs. The ideal candidate is organized, responsive, and comfortable working in a fast-paced, team-oriented environment. Key Responsibilities Respond to customer inquiries via phone and email in a timely, professional manner Process orders, payments, and account updates accurately Provide product and order information to customers Maintain accurate records using Microsoft Office and CRM systems Support sales team with customer onboarding and account coordination Perform data entry and ensure customer information is up to date Qualifications 3+ years of customer service or client support experience for large-scale customers in manufacturing or distribution ERP/order management exposure Coordination with production/logistics Strong communication and problem-solving skills Proficiency in Microsoft Office (Word, Excel, Outlook) High attention to detail and accuracy Ability to manage multiple tasks and priorities Benefits 401(k) with company match Health, dental, and vision insurance Paid time off IND38