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MP
Morris Plains Pharmacy
Cashier and Customer Service
Career Insights for Customer Service Representative (General)
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Resolves customer issues and answers questions. Processes return transactions. Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register. Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Organize and stock over-the-counter inventory. Maintains a safe and clean working environment by complying with procedures, rules, and regulations of the Pharmacy. Previous experience in Pharmacy and/or Certified Pharmacy technician is an asset.