Customer Service Representative Longhorn Energy & Transportation North Bergen, NJ Job Details Full-time $20 - $23 an hour 3 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Environmental services High school diploma or GED Managing clients in a customer support role Client database systems Attention to detail Problem-solving Waste management CRM system proficiency Productivity software Account management Full Job Description Overview We are a well-established family-owned business with a notable 70-year legacy in waste management throughout New York City and Northern New Jersey. Our focus is on delivering environmentally sustainable solutions while prioritizing safety, integrity, and regulatory compliance. Our company is recognized for leveraging advanced technologies, including multi-camera systems and GPS tracking, to enhance service efficiency and transparency. The role of the Customer Service Representative involves providing outstanding service to clients and supporting daily operations. Responsibilities include managing various communication channels, processing orders, and building strong relationships with clients. The representative must respond promptly and professionally to customer inquiries via phone, email, and text, accurately handle orders with timely follow-ups, and serve as the main contact for the PSEG account and other assigned clients. Maintaining detailed records of customer interactions and transactions is essential, as is collaborating with internal teams to resolve customer issues effectively. Additionally, the representative will contribute to the overall efficiency of the office and undertake other duties as assigned by management. Candidates should possess a high school diploma or equivalent, along with strong communication and interpersonal skills. Excellent organizational and multitasking abilities are required, as well as a detail-oriented approach to managing multiple priorities. Proficiency in Microsoft Office and familiarity with CRM systems are necessary, and previous experience in customer service in waste management is preferred.

Pay:

$20.00 - $23.00 per hour Expected hours: 45.0 - 50.0 per week

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person