About Cardella Waste:

At Cardella Waste, our mission is to provide sustainable, reliable, and efficient waste management solutions that support environmental responsibility and meet the evolving needs of our clients. We're committed to innovation, compliance, and excellent customer service as we help build cleaner, greener communities. Our team focused culture ensures every employee plays a key role in helping us deliver on this mission every day.

Job Summary:

Cardella Waste is seeking a full-time Customer Service Representative to provide outstanding customer support and assist with daily operations. Responsibilities include handling customer inquiries, processing orders, scheduling services, maintaining accurate records, and coordinating with dispatch. The ideal candidate has strong communication, organizational, and multitasking skills and is committed to delivering excellent customer service in a fast-paced environment.

Key Responsibilities:

Answer and respond to customer inquiries via phone, email, and text promptly and professionally Process and manage orders accurately, ensuring timely follow-up Serve as the main point of contact for the PSEG account and other assigned clients Maintain accurate records of customer interactions and transactions Collaborate with internal teams to resolve customer issues efficiently Support the overall efficiency and smooth operation of the office Perform additional duties and responsibilities as directed by management

Qualifications:

High school diploma or equivalent. Strong communication and interpersonal skills Excellent organizational and multitasking abilities Detail-oriented with the ability to manage multiple priorities Proficient in Microsoft Office and comfortable using

CRM What We Offer:

Competitive hourly wages with consistent 40 - 50 hours per week. Comprehensive benefits package, including healthcare and retirement plans. Generous paid time off (PTO) program. A stable, supportive work environment within a reputable family-owned company. Dedication to sustainability and environmentally responsible practices. Cardella Waste Services is an equal opportunity employer. Cardella Waste is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person