Job Description

Customer Service Representative Contract to

Hire:

Pennington, New Jersey, US Salary Range:

20.00 - 21.00 |

Per Hour Job Code:

372047

End Date:

2026-10-31

Days Left:

28 days, 8 hours left

Position:

Customer Service Representative (Level III)

Duration:

12 Months (possibilities of extension or conversion)

Location:

Hopewell/Pennington, NJ 08534

On-site 5 days

Pay Range:

$20 - $21/hour

Shift time:

Mon-Fri:

8:25 AM-4:55

PM Mon-Fri:

9:00 AM-5:30

PM Mon-Fri:

9:30 AM-6:00

PM Mon-Fri:

10:00 AM-6:30 PM Mon-Fri 10:30am 7:00pm

Customer Service Representative Roles and Responsibilities:

Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans.

Provides participants with clear information on their accounts, guides them through how to execute transactions.

completes error free processing of financial transactions

Must Haves:

Customer service or call center experience. Strong verbal and written communication skills. Strong attention to detail and accuracy. Good problem-solving and organizational skills. Basic computer skills and ability to navigate multiple systems. Ability to work a full-time, 40-hour workweek. Reliable attendance and punctuality. Ability to work on-site in Hopewell/Pennington, NJ.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable. Job Requirement

Customer Service

Customer Support

Customer Care

Call Center

Calls

Inbound calls

Outbound calling

Phone handling

Reach Out to a Recruiter

Recruiter

Email

Phone

Bulbul Malviya

bulbul.malviya@collabera.com