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Pointe Buick GMC
Service Writer/Advisor
Career Insights for Automotive Customer Service Representative
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Based on New Jersey data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$57,077 / year median in New Jersey
+13% projected growth
Job Description
Experience necessary 2-5 Years GM Experience is a Plus Sign on bonus after 6 months $1000.00 Job Description Determining the needs of customers & communicating that to the technician Update customers on the progress of their vehicle Provide great customer service Verify warranties, develop estimates, write repair orders Must be able to use Dealertrack & Xtime Hours Monday-Friday 8-5