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OY
OMG! Yogurt & Ice Cream
Customer Service
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Overview
- We are seeking a part-time employee who has day and night availability for a high volume frozen yogurt shop in Sea Girt. Must have excellent customer service skills and be able to multi-task. Duties
- Greet and serve customers with a smile
- Ensure a welcoming and enjoyable experience.
- Maintain high standards of food safety and hygiene throughout the preparation process.
- Upsell and promote special deals and flavors to customers.
- Manage cash and credit transactions accurately, utilizing basic math skills.
- Maintain a clean and organized workspace
- Work efficiently to meet high
- volume demands during peak hours, utilizing excellent time management skills. Skills
- Proficient in computer use
- Strong customer service skills with a focus on providing exceptional support.
- Excellent phone etiquette and communication skills.
- Ability to multitask effectively while maintaining attention to detail.
- Strong problem-solving skills and the ability to think on your feet.
- A positive attitude and willingness to learn in a dynamic work environment.
Job Type:
Part-time Pay:
$14.00- $20.