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HumanEdge

Bilingual Customer Service

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Bilingual Customer Service HumanEdge - 3.7 South Hackensack, NJ Job Details Contract $20 an hour 7 hours ago Qualifications Spanish Client services experience within retail industry
Full Job Description Bilingual Spanish Customer Service Representative Location:
Hackensack, NJ (100% Onsite)
Schedule:
10:00 AM - 6:00 PM with flexibility to work slightly later or earlier when needed.
Type:
Contract-to-Hire Company:
Rapidly growing, nationally recognized organization Overview We are seeking an experienced and energetic Bilingual Spanish Customer Service Representative to join our team in a full-time onsite role. This position supports customers in a retail environment by managing weekly orders and coordinating with internal teams to ensure smooth delivery operations. Key Responsibilities Provide both outbound and inbound phone support to existing retail customers regarding their weekly orders Process orders, enter data accurately, and print delivery sheets Collaborate closely with warehouse staff to coordinate and track shipments Deliver exceptional customer service with a positive, solutions-focused approach Qualifications Bilingual in Spanish (required) Previous call center experience preferred Strong customer service background required Proficiency in Microsoft Office, especially Word and Outlook #INDNJ