Springfield, NJ $23.00-$25.00 per hour | Monday-Friday, 8:00 AM-5:00 PM | Temp-to-Hire Job Summary We are seeking a Customer Service Representative to join our team in Springfield, NJ. We are looking for a dependable, professional individual who enjoys working with customers, has strong computer skills, and can effectively troubleshoot and resolve customer issues. The ideal candidate is organized, detail-oriented, communicates well, and is comfortable working with Microsoft Office and computer-based systems. Responsibilities Provide excellent customer service by phone and email Answer customer questions regarding products, orders, deliveries, and service Enter and maintain accurate customer and order information Investigate customer concerns and identify appropriate solutions Follow up with customers to ensure issues are resolved Communicate effectively with customers and internal departments Process and update information using computer systems Perform data entry and general administrative tasks Maintain accurate records and documentation Prioritize multiple customer requests while maintaining accuracy and professionalism Qualifications Previous customer service experience preferred Strong computer skills and ability to learn new software Proficiency with Microsoft Office, Outlook, Word, and Excel Excellent verbal and written communication skills Strong problem-solving skills Ability to handle customer concerns professionally and calmly Strong attention to detail and organizational skills Ability to multitask and prioritize Dependable, punctual, and professional Manufacturing or building-products experience is a plus Schedule & Pay Monday-Friday, 8:00 AM-5:00 PM $23.00-$25.00 per hour Temp-to-Hire Full-time opportunity Apply Today If you are a customer-focused professional with strong computer skills and excellent communication abilities, we encourage you to apply!

Job Type:

Full-time, Temp-to-Hire