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T
TEKsystems
Inside Sales Customer Support
Career Insights for Customer Service Representative (General)
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
TekSystems
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Inside Sales Customer Support
Swedesboro, NJ
Posted 2 days ago
Apply Now Description Provide sales support to customers through product knowledge, troubleshooting, and understanding customer needs. This role will be escalated support for sales and service. Provide inside sales support to customers and sales reps Escalated and troubleshooting support for customer service spare parts team Technical troubleshooting, experience with reading the blueprint of the product and suggest parts needed Communicating with sales, assembly, engineers and customers to provide technical support Assist with account management and order processing along with pricing negotiations Additional Skills & Qualifications Inside sales and customer support exp Manufacturing or industrial exp Technical skills and ability to read blueprints Spare parts experience preferred ERP system exp CRM exp Job Type & Location This is a Contract to Hire position based out of Swedesboro, NJ. Pay and Benefits The pay range for this position is $30.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Swedesboro,NJ.