Overview Join our dynamic team as a Recall/Customer Service Representative, where your energetic communication skills and dedication to excellent service will make a real difference! In this role, you will be engaging with customers and clients to manage recall processes and resolve inquiries. Your enthusiasm and problem-solving mindset will drive customer satisfaction and foster lasting relationships. This paid position offers an exciting opportunity to develop your skills in customer support, client communication, and call center operations within a fast-paced environment. Duties Handle inbound and outbound calls with professionalism, clarity, and a friendly attitude to assist customers regarding product recalls or service issues Verify customer information accurately using data entry skills and maintain detailed records of interactions in our systems Provide clear explanations of recall procedures, answer questions, and guide clients through resolution steps efficiently Manage multiple tasks simultaneously while maintaining organization and attention to detail in a high-volume call center setting Demonstrate strong phone etiquette and communication skills to build rapport with diverse clients, including multilingual support when applicable Skills Multilingual abilities are highly valued to serve a diverse customer base effectively Proven experience in sales or customer support roles within call centers or client services environments Excellent verbal communication skills with a focus on phone etiquette and active listening Strong written communication skills for clear documentation and email correspondence Organizational skills to prioritize tasks efficiently in a fast-paced setting Customer service problem-solving capabilities to address concerns promptly and professionally Experience with outbound calling campaigns or recall processes is preferred. We value energetic individuals ready to make an impact—apply today!

Pay:

$17.00 - $20.00 per hour Expected hours: 15.0 per week

Work Location:

In person