Job description: HumanHire is working with one of Long Island's largest companies to find a Customer Experience Representative who can join their growing team! This is a great career opportunity for a retail, restaurant, or administrative pro who is customer-focused and tech-savvy. It's also perfect for someone looking to receive extensive training and establish a corporate career with a multi-billion-dollar organization here on Long Island. The Customer Experience Representative will support clients over the telephone by answering product and service-related questions and providing a world-class experience to each and every customer. Here's what's in it for you: Up to $24/hour plus bonus eligibility and a great benefits package including medical, dental, vision, 401(k) with company match, PTO and more! Rigorous hands-on training - you'll bring a customer-centric mindset and strong critical thinking skills, we'll teach you the rest! The chance to build a full-time career at a large, stable corporation with a reputation for promoting from within!

Customer Experience Representative Responsibilities:

Handle inbound client inquiries, resolving a wide range of product and service-related requests over the telephone. Accurately capture customer interactions. Collaborate with other internal departments and escalate complex issues when necessary. Build relationships with clients by understanding their needs and proactively recommending products and services that are a good fit.

Customer Experience Representative Requirements:

1+ year of customer service experience (retail, restaurant, front desk receptionist, etc.) Excellent telephone communication skills and a commitment to delivering consistently excellent client experiences. Strong computer skills and the ability to juggle multiple systems with ease. People who are inquisitive, critical thinkers, and problem-solvers tend to do very well in this role! Able to multitask and prioritize in a fast-paced, quality-driven environment. Recent graduates are strongly encouraged to apply! Ready to take your career to the next level? Please apply with your resume for immediate consideration. Thanks!

Pay:

Up to $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Ability to

Commute:

Brentwood, NY 11717 (Required)

Work Location:

In person