Why Our Queens Location Is Special:

You'll work in our fully equipped, purpose-built facility featuring: Two modern exam rooms Large, open treatment space for collaboration Dedicated ICU and isolation units A fully outfitted surgical suite Bright, remodeled reception and waiting area designed with both pets and people in mind Access to advanced diagnostic tools including digital radiography, ultrasound, endoscopy, and more MRI/CT coming Summer 2025!

About You:

Experience in a veterinary or medical office is a plus, but not required—we'll train the right person Excellent communication skills—both written and spoken Cool under pressure, with strong multitasking abilities Compassionate and client-focused, especially in emotionally charged moments Detail-oriented, organized, and proactive Tech-savvy and ready to learn new systems quickly A natural team player who's always ready to help

Why You'll Love It Here:

A team that supports you and actually means it Competitive pay and full benefits Paid training and opportunities for continuing education Uniform allowance + fun team perks and free swag Flexible scheduling and respect for work-life balance Career growth within a well-established but always-evolving hospital Make a difference with every interaction. Help families feel seen, heard, and supported. Grow your career where it truly matters. Bi-Lingual a plus! Apply today to join the IAC Urgent Vets team in Queens!

Job Types:

Full-time, Part-time Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

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Day/Overnight Customer Experience Specialist - IAC Urgent Vets Queens, NY 11369