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PTM Solar

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
Pay: $65,000/yr
Posted: 07/03/2026
Location: 2 locations (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/21/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

About PTM Solar:
At PTM Solar, we believe clean, renewable energy should be accessible to everyone. As a leader in community solar outreach, we help residents lower their electric bills while supporting green energy— without the need for rooftop panels or out-of-pocket costs . We're growing fast and looking for driven, outgoing individuals to join our mission.
Position Overview:
PTM Solar is hiring full-time Community Solar Sales and Customer Service Specialists to connect with local residents, explain the benefits of community solar, and help them enroll in our no-cost clean energy programs. This is a high-energy, people-first role that combines direct sales with community education.
What You'll Do:
Within assigned territories, you will to educate homeowners and renters about community solar programs. Clearly communicate how participants can save on their electric bills while supporting clean energy. Assist with enrollments using a mobile device or tablet. Provide friendly, professional customer service throughout the interaction. Follow up with interested customers and ensure successful program onboarding. Track leads, update progress, and report daily results to your team lead. Represent PTM Solar's brand with professionalism and enthusiasm.
What We're Looking For:
Prior face-to-face sales experience is a plus—but not required. We provide full training! Strong communication skills with a natural ability to connect with people. Positive attitude, strong work ethic, and self-motivation. Passion for sustainability, energy efficiency, or community engagement. Must be 18+ with reliable transportation and a smartphone. Able to walk for extended periods and work outdoors in various conditions.
What We Offer:
Competitive uncapped commission and bonuses. Training and mentorship from experienced team leaders. Monday through Friday schedule - enjoy your weekends off. Career growth opportunities in a fast-growing clean energy company. A supportive, high-energy team environment. Join PTM Solar and be part of the clean energy movement .
Job Type:
Full-time Pay:
$1,000.00 - $1,500.00 per week
Work Location:
In person