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FC
Fibison Cleaners
Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Customer Service Associate Fibison Cleaners Fayetteville, NY Job Details Part-time From $17 an hour 3 hours ago Benefits Paid time off 401(k) matching Qualifications Active listening No experience needed Client services Adaptability Customer support Full Job Description We are looking for afternoon/evening (3-6pm) counter help. Two to three shifts per week and rotating Saturdays (8-14 hours per week based on your availability/interest.) The atmosphere is pleasant/relaxed. The work-load is light. There is typically "down-time" that can be filled with study or homework, so it is great job for High School or College Students. It is also good fit for retirees or anyone looking to get out of the house and be productive for a few hours each week. No experience is needed. We will train. It is a great job to develop or utilize Customer Service Skills. Additional hours may be available for employees willing to work at additional locations... Responsibilities Promptly greet and tend to customers. Receive incoming work and accurately communicate customer wishes to production staff using proper methods. Retrieve customer orders and collect payment. Meet personal/customer service team production standards Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively