Summary/Objective The Customer Care Coordinator I is responsible for attaching customer orders to the internal system for processing, sending orders to the Art Department, creating job jackets, and collating jobs. This position will work closely with the Customer Service Representatives and other departments.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Assigns job numbers for US and Canada purchase orders and attaches them to the internal system for processing 2. Sends orders to the Art Department 3. Creates job jackets 4. Prints purchase orders and collates jobs 5. Works closely with external order entry team 6. Provides information to customers and employees as needed. 7. Emails order updates and invoices 8. Orders office supplies 9. Obtains mail from the reception desk 10. Contacts appropriate people to schedule repairs of printers 11. Attend meetings and trainings as required 12. Other Job Duties as Required by

Supervisor Competencies:

1. Customer/Client Focus 2. Communication Proficiency 3. Organizational Skills 4. Problem Solving/ Analysis 5. Technical Capacity 6. Cooperation and Teamwork 7.

Detail Oriented Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms

Position Type and Expected Hours of Work:

This is a part-time position. Days and hours of work are Monday through Friday, 9am-2pm (hours are flexible if needed).

Travel:

No travel is expected for this position.

Required Education and Experience:

1. High School Diploma 2.

Previous Customer Service/Order Entry Experience Preferred Education and Experience:

1. Six months to one year of related experience and/or training, or equivalent combination of education and experience. 2. Associate degree or equivalent from college or technical school.

Additional Eligibility Qualifications:

None required for this position.

Work Authorization/Security Clearance:

Must be authorized to work in the United States.

AAP/EEO Statement:

Starline USA, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types:

Temporary, Part-time Pay:

$17.00 - $17.50 per hour

Work Location:

In person