Build a Career with a Leader in Healthcare Manufacturing At Amico Corporation , we're more than a manufacturer—we're a team dedicated to improving healthcare environments across North America. With six manufacturing facilities and over 750 employees, Amico is a leading provider of medical equipment and healthcare solutions trusted by hospitals and healthcare professionals. As we continue to grow, we're looking for a motivated Customer Service Representative who enjoys helping people, solving problems, and creating exceptional customer experiences. If you're looking for a stable company that values hard work, continuous learning, and internal growth, we'd love to hear from you. What You'll Do As the first point of contact for our customers, you'll play an important role in representing the Amico brand. Every interaction is an opportunity to provide outstanding service and build lasting customer relationships.

Your responsibilities will include:

Responding to customer inquiries by phone and email in a professional and timely manner Processing customer orders accurately and efficiently Providing order updates, product information, and shipping details Resolving customer concerns while delivering a positive customer experience Working closely with Sales, Production, Shipping, and other internal departments to ensure orders are completed accurately and on time Maintaining accurate customer records and documentation Identifying opportunities to improve processes and enhance customer satisfaction Supporting the team with additional administrative and customer service responsibilities as needed What We're Looking For We're looking for someone who enjoys working with people, takes pride in providing excellent service, and thrives in a fast-paced environment.

Qualifications:

Experience in customer service, administration, or a related role is considered an asset Proficiency with Microsoft Office, including Excel and Outlook Strong verbal and written communication skills Excellent organizational and time management abilities High attention to detail and accuracy Ability to prioritize tasks and manage multiple responsibilities Professional, friendly, and customer-focused attitude Self-motivated with a strong willingness to learn and grow Team player who collaborates effectively across departments Why Join Amico? Work for an established and growing company that is a leader in the healthcare industry Opportunities for career advancement and professional development Collaborative and supportive team environment Stable, full-time employment with a company committed to long-term growth Make a meaningful impact by supporting products used in healthcare facilities around the world

Pay:

$21.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Work Location:

In person