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Rose International

Customer Service Representative

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Based on New York data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

Required Education:
High School Diploma.
Required Qualifications/Skills/Experience:
  • Data Entry
  • Customer Service
  • Computer Skills
  • Document ReviewJob Duties:
  • Greet customers
  • Screen customer paperwork
  • Manage customers in the queuing system
  • Enter passing vision test results into computer
  • Assist customers at DMV kiosks
  • Take customers photos for driver's licenses
  • Proctor tests
  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.